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1. Who We Are

Kilchrist Castle
Campbeltown, Argyll, Scotland
Email: kilchristcastle@yahoo.com
 

We are the “data controller” for the purposes of UK data protection legislation.
 

2. Information We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Booking details

  • Payment information (processed securely via third-party providers)

  • Website usage data (via cookies and analytics tools)
     

3. How We Use Your Information

We use your data to:

  • Respond to enquiries

  • Process and manage bookings

  • Send booking confirmations and relevant information

  • Provide wedding or event quotations

  • Improve our website and services

  • Comply with legal and regulatory obligations

We will never sell your personal data.
 

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual necessity (to fulfil your booking)

  • Legitimate interests (responding to enquiries, improving services)

  • Legal obligations

  • Consent (where you opt in to marketing communications)
     

5. Marketing

If you opt in, we may send you updates, offers or news about Kilchrist Castle.
You can unsubscribe at any time by clicking the unsubscribe link or contacting us directly.
 

6. Data Sharing

We may share your data with:

  • Payment processors

  • Booking platforms (e.g. Airbnb, if applicable)

  • Professional advisers (accountants, legal advisers)

  • Regulatory authorities where required

We only share data where necessary and ensure appropriate safeguards are in place.
 

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting and reporting requirements.
 

8. Cookies

Our website may use cookies to improve user experience and analyse site traffic.
You can control cookie preferences through your browser settings.
 

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://ico.org.uk
 

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.
 

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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